FAQ
Who is PERLA?
PERLA is a Latino-owned brand inspired by the rich cultures of Peru and Los Angeles. We celebrate Latino creativity through a versatile collection of high-quality, unisex clothing designed for every occasion.
What kind of clothing does PERLA offer?
We offer stylish, durable, and comfortable unisex apparel that blends timeless Peruvian craftsmanship with modern L.A. vibes—perfect for everyday wear or special occasions.
How do I choose the right size?
Each product page includes a detailed size chart. Please check measurements carefully before ordering to ensure the perfect fit. If you need help, contact our support team at support@per-la.com.
What is your return policy?
We accept returns within 30 days of receiving your order. Items must be unworn, with tags and original packaging. Contact us at support@per-la.com to start a return. Free return shipping is available for approved returns.
Do you offer free shipping?
Yes! We offer free standard shipping on all orders within the United States. Orders typically arrive within 5 to 14 business days after production (which takes 3-5 business days).
How do you handle order processing and shipping?
Each item is made-to-order by our trusted print-on-demand partner to ensure quality and reduce waste. We process orders same-day, with production taking 3–5 business days, then ship within 5–14 business days.
Can I track my order?
Absolutely! Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package until it arrives.
Are your products sustainable or ethically made?
We are committed to sustainability by producing items on demand to reduce overproduction and waste. Our partners share our values for ethical manufacturing and quality craftsmanship.
How can I contact PERLA for support?
You can reach us anytime at:
📧 support@per-la.com
📞 +1 (626) 384-7269
Do you ship internationally?
Currently, we ship exclusively within the United States. We’re working to expand internationally soon!